We are offering exceptional workmanship and offer quality products from well known manufacturers. We endeavour, wherever possible, to promote Australian-made and/or designed products.

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1.   Happy customers:

We are a family business who pride ourselves on a growing line of happy customers! Whether it be in person, or by phone or email, we endeavour to leave you feeling confident that your job is in great hands. We are not a large company, and we value every customer. We provide a personalised service to each client, and offer friendly, helpful customer service.

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Happy customers are how we remain sustainable!

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As they say: One happy customer will recommended our business to two people and will come back to us in future for any electrical need they have. On the other hand, one disappointed customer will complain (rightfully!!) to an average of 8 people, so it is certainly NOT advisable to do a sloppy job!

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2.   Avoid regrets:

We know and understand the frustration of having spent money on something that seemed like a great idea at the time, but does not live up to expectations. There are a few things you can do to help to avoid any regrets.

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Have a clear idea of the results you are after:

For example, if you are building an extension, and need the electrics done, think about:

• where you will need good lighting in the room

• where it will make sense to have power points, and how many you want

• whether you want a powerpoint with a usb charging point

• whether you want certain lights to have multiple switches, for eg. one near one entrance of a room, and another near another entrance (eg. a walk-through living area)

• whether you would like a fan, and if so, what type? (wall mounted or ceiling?)

• what kind of lighting (LED, halogen, fluro, incandescent?)

• will you need a TV, internet or phone extension in the room?

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Really putting some thought into the layout of an extension, and how you plan to use the space - perhaps even drawing a very simple plan of the room/s, marking in roughly where you would like things to be - is a great start. It helps us to get a clear idea of the work that will be undertaken, and can help to avoid changes or additions to the planned work, which can sometimes be costly. This will help us to give you a realistic quote, and also ensures that you have well thought-out electrical installations, that really work for you.

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Things that can influence the cost of a job:

Having an understanding of the components that make up the total cost of a job can allow you to take a more proactive approach in the planning, and get a realistic ballpark idea of what the job will cost.

 

• Quality of the materials used: on one hand, to buy quality materials can add considerably to the cost of your installation, however, on the other, you have peace of mind that the product will be more durable, may have a longer warranty period, and is well-made, using quality parts.

   

• The age of your home: in older homes, it is common to find that the electrical wiring has not been earthed originally, and therefore is no longer up to date with modern electrical standards. If you are wanting an electrician to simply “add a new light” to a room (which usually means, “Find the simplest, fastest, (cheapest!) way, and install a new light for me mate!”), the electrician is required by QLD regulation, to ensure that the new light (or any other electrical addition) is connected to a circuit that has been earthed, according to current safety standards.

  There are two options from here:

  • Lowest Price option - Install the new electrical installation (light/powerpoint/fan etc.) on a new circuit, and earth and protect this connection using an RCD, or;

  • Safety First option - Earth all the terminals (eg. lights and power points) that are on the same circuit, so that the whole circuit has been updated to modern safety standards. This can be particularly important in high-use areas such as the kitchen or bathroom, as it will significantly add to the electrical safety of your home.

     

Time spent on site and/or number of visits:

Whether you have a small electrical job, or are adding a massive extension to your home, here are some ways to make the best use of time, every time:

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• Have a clear idea of what you want to achieve/what work you want done, and in what order.

• Make sure you’re home! We will always provide a 2-hour window for the arrival of a technician, and will let you know if they are running behind schedule. This is rare, however - we always endeavour to leave a realistic window for our technician on each job, and to strive for punctuality.

• If you will have other tradespeople on site, make sure you have thought about the order in which you organise things to be done (...you probably don’t want the electrician or plumber drilling holes in your freshly-laid and painted gyprock walls if you can help it! Likewise, having a plumber and an electrician working in a 6m² bathroom at the same time may not be conducive to productivity, practicality or safety!).

• If you will be providing any materials (for instance, a particular light fixture, fan, power point, or appliance that you have bought (note: please consult with your electrician before purchase to ensure it will be appropriate for your needs) - ensure that these materials are ready and accessible on site.

• That there is clear access from the entrance of your home, to the work zone.

• That the space is clear of furniture and/or other obstacles.

• That all persons (including pets and children) are kept away from the work zone at all times, in accordance with QLD WH&S regulations.

• Please note that if walls are already in place (as is usually the case!), this will add time to the job, as there is more work involved with running the wires behind fixed walls. Rest assured however, as we will definitely find a solution that works for your project, that everybody is happy with.

 

3.   Durability:

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We are proud to provide exceptional workmanship – and you will benefit, because our work will go the distance. Our owner and lead-technician, Laurent, comes from a background of having worked with (and learned from), respected and experienced older tradespeople. They followed the old-school work ethic, which was: "If it’s not done properly, it’s not done right!" (Laurent adds: “At that time, they were not afraid to give us a good kick in the backside, or a smack behind the ears if we got things wrong! At the same time, I was lucky enough to gain invaluable experience working alongside master tradesmen. In all they did, as well as all they taught me, they demonstrated that a solid work ethic; a perfectionist attitude and taking pride in what you do, is vital to the durability and quality of a person’s workmanship. This attitude has been ingrained in me from day one.”

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Definition of the word ‘workmanship’: “the quality of the work that is done by someone.”